Today Trusticert is composed by six departments with eight Ph. D. in strategic positions.
The customer support department guides the customer towards compliance thanks to a dedicated assistant who is responsible for coordinating all the processes related to products, following the deadlines and acting as a qualified referent for each request to and from the relevant Authorities.
The regulatory department guarantees an in-depth knowledge of the regulatory landscape, which enriches by conducting a regular dialogue with the relevant institutions to know in advance its evolutions.
The scientific department supplies precious and competent assistance in several areas: from the issue of a specific toxicological dossier for e-liquids ingredient, to the identification of hazardous components, to the evaluation of the health impact through in vitro and in silico analyses according to the modern 3R and Tox21 paradigms.
The IT department develops automatized data management systems, data elaboration and data transfer through high security and controlled processes. It also carries out in a complete safety and privacy for the operation of electronic parts.
Marketing and Communication department makes available its own experience to create websites, blog or social pages/promotional campaigns for making the population known about complex technical and scientific aspects, in order to spread the safety and quality aspects of customers’ products.
The R&D department develops intellectual properties and transfers technology and innovation to the best branch companies.
The strong synergy between the different departments allows us to guide customers in the compliance with TPD-II, through the notification process, and with CLP, in an efficient, complete and coordinated way.